Comments on: A Lesson in Customer Service from Hilton Casino http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/ The visions and progression of an aspiring Internet entrepreneur Sun, 01 Aug 2010 03:56:44 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Matt Huggins http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/comment-page-1/#comment-4545 Matt Huggins Wed, 15 Aug 2007 09:08:26 +0000 http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/#comment-4545 Thanks for sharing, Lady Holdem. I'm glad you enjoyed the post. I like giving positive feedback when I feel something is worthy since we (as a society) are always so quick to point out flaws. Thanks for stopping by! Thanks for sharing, Lady Holdem. I’m glad you enjoyed the post. I like giving positive feedback when I feel something is worthy since we (as a society) are always so quick to point out flaws. Thanks for stopping by!

]]> By: Lady Holdem http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/comment-page-1/#comment-4543 Lady Holdem Wed, 15 Aug 2007 09:03:27 +0000 http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/#comment-4543 Im glad to see someone blogging about positive customer service, everytime I am shocked by someone's low rate attitude, or a sloppy shop, or just bad customer service, I consider the power of a blog, and 'mean' to make mention of the shoddyness in a future article here or there. However, I rarely do. Honestly, I never do, nope I don't ever recall following through. Now I've seen your blog, and I've decided I have it backwards anyway! If more of us were to mention hot spots with great customer service, then people would again become aware how bad the customer service standards are of late! Most people lately are just in a hurry, having your food and bags or whatever slammed into your arms, after being greeted by a monotone voice that only becomes animated when griping to the cashier next to them about the one on the other end is just normal to us, as long as it's done quickly. Im glad to see someone blogging about positive customer service, everytime I am shocked by someone’s low rate attitude, or a sloppy shop, or just bad customer service, I consider the power of a blog, and ‘mean’ to make mention of the shoddyness in a future article here or there.

However, I rarely do. Honestly, I never do, nope I don’t ever recall following through. Now I’ve seen your blog, and I’ve decided I have it backwards anyway! If more of us were to mention hot spots with great customer service, then people would again become aware how bad the customer service standards are of late!

Most people lately are just in a hurry, having your food and bags or whatever slammed into your arms, after being greeted by a monotone voice that only becomes animated when griping to the cashier next to them about the one on the other end is just normal to us, as long as it’s done quickly.

]]> By: Matt Huggins http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/comment-page-1/#comment-3450 Matt Huggins Fri, 15 Jun 2007 06:27:03 +0000 http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/#comment-3450 Yeah, it's a bunch of Asian food, and it's pretty good. There's a bunch of noodles, but they also have chicken and beef and other things. I honestly don't remember what else is on the menu though. Yeah, it’s a bunch of Asian food, and it’s pretty good. There’s a bunch of noodles, but they also have chicken and beef and other things. I honestly don’t remember what else is on the menu though.

]]> By: Danielle http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/comment-page-1/#comment-3442 Danielle Thu, 14 Jun 2007 22:22:34 +0000 http://www.matthuggins.com/a-lesson-in-customer-service-from-hilton-casino/#comment-3442 They have a whole bar of just noodles? Intriguing. They have a whole bar of just noodles? Intriguing.

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